The EveryPlate Cancellation Policy
At EveryPlate, our flexible policy means you can cancel, pause, and otherwise amend your subscription at any time without the need to receive further products from us provided that your adjustment request is received by one of the methods outlined in the How To Manage Your Account section of the site and by the cut-offs. You will not be charged a cancellation fee and you can re-subscribe at any time following your cancellation, but we reserve the right not to permit a re-subscription.
You can read more in our EveryPlate terms and conditions.
You can read more in our EveryPlate terms and conditions.
How To Pause Your EveryPlate Deliveries
Just click to your account and select 'SKIP WEEK' or 'UNSKIP WEEK'.
Remember, this will only skip the selected week, and deliveries will resume again the following week. To skip for an extended period, you will need to skip each week individually.
Just make sure any changes are made by 11:59PM AEST on Tuesday the week prior to delivery.
Remember, this will only skip the selected week, and deliveries will resume again the following week. To skip for an extended period, you will need to skip each week individually.
Just make sure any changes are made by 11:59PM AEST on Tuesday the week prior to delivery.
How To Cancel Your EveryPlate Account
If you just want to take a break, you can use the 'Skip Week' option in your menu selection to skip weeks.
If you'd still like to deactivate your EveryPlate account:
Just open 'Settings' in your account, and scroll down to the 'Account' section. Click 'Deactivate your Plan', let us know why you're leaving and click on 'Deactivate Now'. It's as simple as that!
Make sure you cancel by 11:59PM AEST on Tuesday the week prior to delivery.
If you'd still like to deactivate your EveryPlate account:
Just open 'Settings' in your account, and scroll down to the 'Account' section. Click 'Deactivate your Plan', let us know why you're leaving and click on 'Deactivate Now'. It's as simple as that!
Make sure you cancel by 11:59PM AEST on Tuesday the week prior to delivery.
