Grocery Delivery eServices Australia trading as EveryPlate (“We”) are committed to protecting and respecting your privacy.
We take our customers' privacy seriously and we will only collect and use your personal information as outlined below. Our Privacy Statement fully complies with the Privacy Act 1988 and represents the industry's best practice.
Personal information collected If you signed up with one of our sales representatives at an event, through door 2 door sales or at a shopping centre kiosk then this information applies to you: Providing us with your phone number(s), email and mailing address means that we can quickly and effectively update you on our work via these channels, until you decide otherwise. For these purposes, in signing this agreement you agree that your personal information may be shared with trusted third parties or service providers either in Australia or overseas.
If you signed up to EveryPlate service through another channel EveryPlate does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.
Collection of Personal Information When you create a EveryPlate account the personal information we collect may include your:
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from EveryPlate
- To ensure your eligibility for EveryPlate services
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
When you register as a user on EveryPlate website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from electronic marketing information at any time by using the unsubscribe function within the electronic marketing material.
Updating Your Personal Information You can update your personal information anytime by accessing your account on the EveryPlate website. Alternatively you may contact us directly on EveryPlate.com.au/contact or by calling 02 4063 1042
Security of Your Personal Information EveryPlate ensures that all information collected will be safely and securely stored.
We protect your personal information by: - Restricting access to personal information - Maintaining technology products to prevent unauthorised computer access - Securely destroying your personal information when it's no longer needed for our record retention purposes EveryPlate uses 128-BITbit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
Disclosure of Personal Information We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from EveryPlate website.
In exceptional circumstances EveryPlate may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
EveryPlate is committed to complying with the Privacy Act and the National Privacy principles.
If you believe that your privacy has been breached by EveryPlate please contact us at everyplate.com.au and we will resolve the issue.
Collection of Computer Data When you visit EveryPlate, our company servers will automatically record information that your browser sends whenever you visit a website.
This website uses retargeting services from the social network Facebook. Facebook collects certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve Facebook ads based on your past visits to this website. Please note that any information collected by Facebook via cookies is not linked to any customer's personal information collected by us.